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FAQ
Frequently asked questions
General
You can reach our customer support team by emailing us at contact@automocare.com,(mailto:contact@automocare.com) calling our helpline at 904-785-5085, or using the live chat option available on our website. We’re here to assist you with any questions or issues you may have.
Yes, we offer international shipping to select countries. International shipping charges and delivery times may vary depending on your location. Please check our Shipping Policy for a list of available countries.
Yes, once your order has been shipped, you will receive an email with tracking information. You can use this to track the progress of your shipment.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment options.
Shipping times vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days. Please refer to our Shipping Policy for more details.
We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer service team immediately at contact@automocare.com (mailto:contact@automocare.com)with your order details and a photo of the issue. We will assist you with a return or replacement.
Orders are processed quickly to ensure fast delivery, and changes or cancellations can only be made within a limited time frame. Please contact our customer service team as soon as possible if you need to modify or cancel your order. Once your order has been processed and shipped, we are unable to make changes.
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